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REGULATORY DETAILS

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FOR COMPLAINT/GRIEVANCES

Redressal of Client Grievances

Investors can lodge a complaint in writing, orally or by phone directly with us (or through your advisor/distributor). Before approaching regulatory bodies, you must first give us a chance to resolve it. We aim to settle every grievance within 21 calendar days of receipt.

For complaints, please reach out to:
You may also approach Principal Officer/CIO

Submit a Complaint

grievance@righthorizons.com

Sebi Scores weblink/App store - https://scores.sebi.gov.in/ | IOS App | Google Play

Direct Investment Option:

Client has an option to invest with us directly without availing the services of Distributors. For more details the client can write to us on contactus@righthorizons.com alternatively, the client can also reach out for this option by visiting https://www.righthorizons.com/contact-us/

COMPANY DETAILS
SEBI Registration Number INP000004359
ROC/CIN Number U65910KA2010PTC053809
Contact details of the Principal Officer Name: Mr. Anil Rego
Email: anilrego@righthorizons.com
Phone: +91 9845566522
Registered Address No 6, Ground Floor, Arakere Village, Opp. British Biological, Bannerghatta Road, Bangalore – 560076
SEBI Address (Bengaluru Local Office) 2nd Floor, LIC Jeevan Mangal Building, No. 4, Residency Road, Bengaluru – 560 025 Ph: 080 22222262

DOWNLOADABLE DOCUMENTS/ LINKS

We shall endeavour to redress the Investor complaint(s) within 21 (twenty-one) calendar days from the date of the receipt of the complaint.

If investors are still not satisfied with the response from us, they can lodge their grievances with SEBI at https://scores.sebi.gov.in/scores-home/ or may also write to any of the offices of SEBI or contact SEBI Office on Toll Free Helpline at 1800 266 7575 / 1800 22 7575. The complaint shall be lodged on SCORES within one year from the date of cause of action, where the complainant has approached us, for redressal of the complaint and

  • We have rejected the complaint, or
  • The complainant has not received any communication from us, or
  • The complainant is not satisfied with the reply received or the redressal action taken by us.

SCORES may be accessed through the SCORES mobile app (Google Play or Apple App Store). If the investor is not satisfied with the extent of redressal, there is a one-time “review” option within 15 days from closure on SCORES. Thereafter, it escalates to SEBI’s supervising official.

After exhausting all of the above, if still unresolved, clients can initiate dispute resolution through the Online Dispute Resolution Portal (ODR): https://smartodr.in/login.

Alternatively, clients may go directly to ODR at any stage if their grievance isn’t satisfactorily resolved, provided it’s not already in another forum or non-arbitrable under Indian law.